About this course
Year 2 · CWW curriculum · Course ID CWW-10
In this course you will combine listening microskills into a coherent, culturally responsive interview.
CWW curriculum overview · My Progress
Before you begin
Complete the entry orientation and supervisor agreement, and study the units in order. Your Year 1 demonstration must be approved before you begin Year 2. If you have equivalent prior learning, your Shihan will document the decision. Completing this course does not establish external professional registration; external credentials and legal authority are verified separately.
What you’ll learn
1. The listening sequence
The local study plan uses attending, questioning, paraphrasing, reflecting feelings and summarizing. Choose the skill for the moment rather than performing a checklist at the person. Tentative reflections are easier to correct. Silence may be useful; do not fill every pause or demand disclosure.
- Develop Intentional Counseling Skills: Learn how intentionality shapes therapeutic outcomes and fosters client growth. Reference: Ivey et al., p. 3
- Master Attending Behavior & Observation: Use eye contact, body language, and vocal tone to create safe spaces. Reference: Ivey et al., p. 25
- Practice Questioning & Active Listening: Apply open/closed questions, paraphrasing, and summarizing to deepen dialogue. Reference: Udemy Module 3
Practice activity: Annotate a fictional dialogue with the listening skill used in each response.
2. Meaning and respectful challenge
Ask what an event means to the person before interpreting it. When you notice an inconsistency, describe it tentatively and invite their view. Avoid using confrontation as a display of expertise. Ask permission before information-giving or personal disclosure, and keep any disclosure relevant to the person’s needs.
- Reflect Feelings & Meaning: Explore emotional depth and client values through empathic responses. Reference: Ivey et al., p. 135
- Apply Empathic Confrontation: Support clients while challenging inconsistencies with compassion. Reference: Ivey et al., p. 110
Practice activity: Rewrite an accusatory response as a respectful observation and question.
3. A complete interview
The study plan moves through relationship, story, goals, restory and action. Use that sequence as a flexible scaffold for a simulated conversation. Summarize the agreed meaning and action, then ask whether the person wants anything corrected. Explain the limits of your role and involve supervision where needed.
- Use Influencing Skills for Change: Integrate feedback, self-disclosure, and psychoeducation to promote resilience. Reference: Udemy Module 5
- Integrate Skills into Practice: Apply the five-stage interview model and develop treatment plans. Reference: Ivey et al., p. 180
- Build Your Personal Counseling Style: Combine depth psychology, NLP, and cultural humility into your unique approach. Reference: Course Syllabus
Practice activity: Conduct a peer role-play and ask the observer to identify one missed opportunity to check understanding.
Study resources
The unit notes above and the lessons below are your study guide. Your Shihan can arrange access to the original Communications in Counseling syllabus and any separately licensed readings. Paid external books or courses are not included automatically, and practical demonstrations are arranged with your Shihan.
Next step: work through the lessons below in order, then complete the assignment at the end of the curriculum.